Frankfurt am Main is a highly attractive travel destination that caters in equal measure to persons with and without disabilities. This website offers handicapped travellers a wide range of information with which we hope to make your stay in the Main metropolis as pleasant and barrier-free as possible.
This brochure takes a closer look at the many touristic offers available in Frankfurt am Main. Sights, museums, theatres, shopping locations, restaurants and other attractions have been examined on their overall handicap-friendliness. “Barrier-free Frankfurt” informs on a wide variety of handicap-relevant aspects, providing door and stair measurements, access alternatives, details on special guided tours and much, much more. Information on where to find the nearest wheelchair-accessible toilets and which institutions permit the bringing of guide dogs is of course also provided. Special icons throughout the prospectus make it easier to find the information they are looking for both quickly and easily.
“Barrier-free Frankfurt” comes with a special supplement featuring a list of handicap-friendly hotels as well as a city map with locations of wheelchair-accessible toilets, handicapped parking spaces and a network plan of the local public transport system.
All of the Frankfurt Tourist+Congress Board’s (TCF) tours may be arranged to be entirely stepless, except those that include a visit of the Goethe-House, which due to its age is not barrier-free. For information on the accessibility of the Goethe-House, see Page 14 of our brochure, “Barrier-free Frankfurt”.
Please inform the tour guide of any special individual requirements prior to the start of the tour. Groups with more than one wheelchair user are asked to register at least 24 hours in advance. Accompanying persons receive a 50% discount on all public tours.
A basic Frankfurt tour takes place every day. Additional theme tours are held on weekends.
All city tours are also bookable for groups.
This tour tells the story of Frankfurt both visually and vibrantly. Become better acquainted with the Römerberg (Frankfurt’s old town centre), taste various Frankfurt specialities and get a feel – literally and figuratively – for everything that Frankfurt stands for. The tour pays particular attention to the special needs of the blind and vision-impaired.
The tour is bookable for groups.
Public "Feeling Frankfurt" tours have been scheduled for the following dates in 2014:
Saturday, 5th April, 11am - 1pm
Thursday, 15th May, 3pm - 5pm* (On the day of the trade fair "SightCity" at Frankfurt Airport, )
Saturday, 28th June, 11am - 1pm
Saturday, 9th August, 11am - 1pm
Saturday, 27th September, 11am - 1pm
* Please register beforehand for the tour in May: 0049 69 21 23 03 98, .
Acquaint yourself with Frankfurt’s historical Christmas market by way of this excellent tour. Take in the scent of roasted chestnuts, fresh gingerbread and mulled wine while learning more about the past and present of the Main metropolis. Listen to stories about Frankfurt and its most famous sons and daughters, feel the cold wind on your cheeks while riding on a historical merry-go-round and conclude your tour experience by warming yourself on the inside with a cup of hot apple wine while listening to traditional Christmas carols. This nostalgic tour pays special attention to the needs of blind and vision-impaired persons.
The tour is bookable for groups during the Frankfurt Christmas Market from 10:00 am to 12:00 pm, Mondays to Saturdays, and from 11:00 am to 12:00 pm on Sundays.
Public Christmas market tours will also be offered on the following dates:
Sunday, 30th November 2014, 11am - 12:30pm
Sunday, 14th December 2014, 11am - 12:30pm
Accompanying persons receive a discount.
Hearing-impaired persons may book any of the Frankfurt Tourist+Congress Board’s (TCF) guided city tours and request to be accompanied by a German sign language interpreter. For a closer look at the many tours available, simply visit the TCF’s homepage. Interpreters for the German-language guide are for an hourly fee. We recommend that you book well in advance!
For information on the barrier-free use of Frankfurt’s trains, trams, subways and busses, please refer to the “Barrier-free Frankfurt” brochure (see above).
Information on the handicap-friendliness of Germany’s largest airport is available on the web and via the "Assistance at the Airport" brochure.
Since October 2012, a taxi for people in wheel-chairs can be booked at the usual Frankfurt taxi prices. Allow a bit of time between booking and using the taxi.
Phone: +49 (0)69 / 68 68 68
For information on the many service offers of Messe Frankfurt, including handicap accessibility and arrival instructions, visit Messe Frankfurt’s website or see its special brochure, "Barrier-free Exchanges". To order, contact the fair’s info-hotline for disabled persons. The hotline staff will also be happy to answer any other questions you may have regarding barrier-free trade show visits.
Info-hotline for disabled persons:
Tel: +49 (0) 69 / 75 75-69 99
For precise information on the door, stair and toilet measurements of individual sightseeing attractions, please take a look at the Municipal Welfare Department’s online city guide, developed specifically with disabled persons in mind.
Senior citizens are accompanied for museum or theatre visits on request.
This group of Frankfurters interested in culture visits museums, theatres, parks and gardens, etc. and offers detailed description of the visited artwork.
Our service team is happy to answer any and all of your questions regarding Frankfurt and barrier-free movement within the city. Please feel free to visit our Tourist Information Offices or contact our friendly and efficient service staff by phone or e-mail.
Phone: +49 (0) 69/21 23 88 00
Fax: +49 (0) 69/21 24 05 12
Contact details for the TCF’s handicap representative:
Should you have a comment or suggestion on the subject of barrier freedom or if you are providing a barrier-free service here in Frankfurt and want to be listed here, please contact the TCF’s handicap representative, Ms Mareike Vöhl, without delay. She’ll be happy to speak to you!
Phone: +49 (0) 69/21 23 03 98