Barrier-free Frankfurt

A wheelchair user on a bridge, taking a photo of the Frankfurt skyline. The three-gabled Römer, Frankfurt’s town hall, with the bustling marketplace in the foreground. Designer lamps being felt at a museum.

Frankfurt am Main is a highly attractive travel destination that caters in equal measure to persons with and without disabilities. This website offers handicapped travellers a wide range of information with which we hope to make your stay in the Main metropolis as pleasant and barrier-free as possible.


Brochure "Barrier-free Frankfurt"

This brochure takes a closer look at the many touristic offers available in Frankfurt am Main. Sights, museums, theatres, shopping locations, restaurants and other attractions have been examined on their overall handicap-friendliness. “Barrier-free Frankfurt” informs on a wide variety of handicap-relevant aspects, providing door and stair measurements, access alternatives, details on special guided tours and much, much more. Information on where to find the nearest wheelchair-accessible toilets and which institutions permit the bringing of guide dogs is of course also provided. Special icons throughout the prospectus make it easier to find the information they are looking for both quickly and easily.

“Barrier-free Frankfurt” comes with a special supplement featuring a list of handicap-friendly hotels as well as a city map with locations of wheelchair-accessible toilets, handicapped parking spaces and a network plan of the local public transport system.

Download the "Barrier-free Frankfurt" brochure
Download the "Frankfurt am Main Hotels" supplement
Download the city map (incl. the locations of handicap-accessible toilets, handicapped parking spaces and a public transport plan)
Download a description of the icons used


Barrier-free City Tours

A person at a Christmas market booth, holding a gingerbread heart. Frankfurt’s Opera Square, with people sitting at a fountain. View of the historical Old Opera House. A blind man feels the surface structure of a church door.

Guided city tours for persons with impaired mobility

All of the Frankfurt Tourist+Congress Board’s (TCF) tours may be arranged to be entirely stepless, except those that include a visit of the Goethe-House, which due to its age is not barrier-free. For information on the accessibility of the Goethe-House, see Page 14 of our brochure, “Barrier-free Frankfurt”.

Please inform the tour guide of any special individual requirements prior to the start of the tour. Groups with more than one wheelchair user are asked to register at least 24 hours in advance. Accompanying persons receive a 50% discount on all public tours.

A basic Frankfurt tour takes place every day. Additional theme tours are held on weekends.
Further information on daily city tours
Further information on weekend theme tours

All city tours are also bookable for groups.
Further information on group tours

"Feeling Frankfurt" - A special tour for blind, vision-impaired and sighted persons

This tour tells the story of Frankfurt both visually and vibrantly. Become better acquainted with the Römerberg (Frankfurt’s old town centre), taste various Frankfurt specialities and get a feel – literally and figuratively – for everything that Frankfurt stands for. The tour pays particular attention to the special needs of the blind and vision-impaired.

The tour is bookable for groups.
Further information on the "Feeling Frankfurt" tour for groups

Public "Feeling Frankfurt" tours have been scheduled for the following dates in 2014:
Saturday, 5th April, 11am - 1pm
Thursday, 15th May, 3pm - 5pm* (On the day of the trade fair "SightCity" at Frankfurt Airport, more information on SightCity trade fair)
Saturday, 28th June, 11am - 1pm
Saturday, 9th August, 11am - 1pm
Saturday, 27th September, 11am - 1pm

* Please register beforehand for the tour in May: 0049 69 21 23 03 98,  barrierefrei@infofrankfurt.de.

Further information on public theme tours

Guided tours of the Frankfurt Christmas Market for the blind and vision-impaired

Acquaint yourself with Frankfurt’s historical Christmas market by way of this excellent tour. Take in the scent of roasted chestnuts, fresh gingerbread and mulled wine while learning more about the past and present of the Main metropolis. Listen to stories about Frankfurt and its most famous sons and daughters, feel the cold wind on your cheeks while riding on a historical merry-go-round and conclude your tour experience by warming yourself on the inside with a cup of hot apple wine while listening to traditional Christmas carols. This nostalgic tour pays special attention to the needs of blind and vision-impaired persons.

The tour is bookable for groups during the Frankfurt Christmas Market from 10:00 am to 12:00 pm, Mondays to Saturdays, and from 11:00 am to 12:00 pm on Sundays.
Further information on the Christmas market tour for groups

Public Christmas market tours will also be offered on the following dates:
Sunday, 30th November 2014, 11am - 12:30pm
Sunday, 14th December 2014, 11am - 12:30pm
Accompanying persons receive a discount.
Further information on public Christmas market tours

Guided tours for the hearing-impaired

Hearing-impaired persons may book any of the Frankfurt Tourist+Congress Board’s (TCF) guided city tours and request to be accompanied by a German sign language interpreter. For a closer look at the many tours available, simply visit the TCF’s homepage. Interpreters for the German-language guide are for an hourly fee. We recommend that you book well in advance!
Further information on guided city tours


Barrier-free Arrival

A wheelchair user in front of a tram. An airplane at Frankfurt Int’l Airport, with the Frankfurt skyline in the background. Outside view of Frankfurt’s main train station.

Public transport

For information on the barrier-free use of Frankfurt’s trains, trams, subways and busses, please refer to the “Barrier-free Frankfurt” brochure (see above).
more information on the use of public transport (in German only)
Alternatively, please visit the website of the Rhine-Main Transport Association (RMV)

Frankfurt International Airport

Information on the handicap-friendliness of Germany’s largest airport is available on the web and via the "Assistance at the Airport" brochure.
Further information for handicapped travellers at Germany’s largest Airport

Taxi for wheel-chairs

Since October 2012, a taxi for people in wheel-chairs can be booked at the usual Frankfurt taxi prices. Allow a bit of time between booking and using the taxi.
Phone: +49 (0)69 / 68 68 68


Barrier-free Messe Frankfurt

For information on the many service offers of Messe Frankfurt, including handicap accessibility and arrival instructions, visit Messe Frankfurt’s website or see its special brochure, "Barrier-free Exchanges". To order, contact the fair’s info-hotline for disabled persons. The hotline staff will also be happy to answer any other questions you may have regarding barrier-free trade show visits.

Info-hotline for disabled persons:
Tel: +49 (0) 69 / 75 75-69 99
E-Mail: handicap@messefrankfurt.com
Further information on a barrier-free trade show experience


Special offers for and by disabled persons in Frankfurt

Online city guide for disabled persons

For precise information on the door, stair and toilet measurements of individual sightseeing attractions, please take a look at the Municipal Welfare Department’s online city guide, developed specifically with disabled persons in mind.
To access the online city guide for people with disabilities, click here

Escorts for cultural activities

Senior citizens are accompanied for museum or theatre visits on request.
More information on the service "escorts for cultural activities" (in German)

Seeing art not only with the eyes

This group of Frankfurters interested in culture visits museums, theatres, parks and gardens, etc. and offers detailed description of the visited artwork.
More information on the offer "seeing art not only with the eyes"

 


Your contact at the Frankfurt Tourist+Congress Board

A visitor obtaining information at one of the tourist information offices. Wheelchair user selects a postcard. Ms Gisela Moser, handicap representative for the Frankfurt Tourist+Congress Board.

Tourist Information:
Our service team is happy to answer any and all of your questions regarding Frankfurt and barrier-free movement within the city. Please feel free to visit our Tourist Information Offices or contact our friendly and efficient service staff by phone or e-mail.
Phone: +49 (0) 69/21 23 88 00
Fax: +49 (0) 69/21 24 05 12
E-Mail: info@infofrankfurt.de

Further information is available at our Tourist Information Offices:
Tourist Information Office Römer, Römerberg 27
Tourist Information Office Central Station, Central Station, Reception Hall
Further Information on the Tourist Information Offices

Contact details for the TCF’s handicap representative:
Should you have a comment or suggestion on the subject of barrier freedom or if you are providing a barrier-free service here in Frankfurt and want to be listed here, please contact the TCF’s handicap representative, Ms Mareike Vöhl, without delay. She’ll be happy to speak to you!
Mareike Vöhl
Phone: +49 (0) 69/21 23 03 98
E-Mail: barrierefrei@infofrankfurt.de

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