To & From
FRA and Its Surroundings
Frankfurt Airport (FRA) is Germany’s busiest airport, located south of Frankfurt right next to the intersection of three of Europe’s busiest motorways. It is ideally located for serving as a gateway to the entire Rhine-Main Region and beyond. Around 100 airlines serve more than 300 continental and intercontinental destinations in about 100 countries nonstop from here. Frankfurt Airport boasts two independently accessible full-service passenger terminals, and a third terminal is currently under construction. Two train stations directly link it to the surrounding area and more than 200 cities in Germany, the Netherlands, and Switzerland. Downtown Frankfurt is also very close and can be conveniently reached in only 15 minutes by suburban train.
There are also long-distance bus connections from FRA to a variety of destinations across Germany, and all major car rental companies are represented in the terminals.
For a detailed list of items that are allowed and prohibited in the aircraft cabin and checked luggage, go to frankfurt-airport.com, choose “Tips for Check-In”, and then download the flyer on dangerous goods.
Free assistance service is available for passengers with reduced mobility (PRM) to ensure a seamless journey at FRA. Please inform the airline or travel agency for booking this service at least 48 hours before departure.
At the Airport
Transferring Between the Terminals
Passengers can ride the free SkyLine train between Terminal 1 (Area A, B, C and Z) and Terminal 2 (Area D and E). It runs every two to three minutes. Please follow the signs. Shuttle buses also circulate every 10 minutes between the terminals; they are especially practical for passengers arriving by train and flying from Terminal 2.
Multilingual Flight Information
There are multilingual monitors in both terminals showing continually updated information on arriving and departing flights.
EasyPASS (automated border control)
Qualified passengers 12 years and older can use automated EasyPASS passport checking lanes (EasyPASS).
Porter Service / My Airport Guide
For a reasonable fee the porter service helps customers with their luggage. It can be booked at securitas24.de and is available in different languages.
The My Airport Guide service assists arriving, transferring and departing passengers. For more information, go to frankfurt-airport.com and search for “personal services”.
Even economy class passengers can relax in three private lounges for a fee: the LuxxLounge in Terminal 1, the Primeclass Lounge and Sky Lounge in Terminal 2. More information is available at frankfurt-airport.com.
Personal Shopper Services
A unique Personal Shopper service is available in Mandarin Chinese (cps) and Vietnamese (vps). In addition to providing shopping advice and general airport information, the Personal Shoppers help passengers claim VAT tax refunds. Reserve a Personal Shopper in advance by sending an email to firstname.lastname@example.org or email@example.com.
Services around the clock
Frankfurt Airport’s truly fascinating and international atmosphere invites for shopping and relaxing. With over 300 shops, bars and restaurants to choose from, a shopping and gastronomic tour is an absolute must! At Frankfurt Airport, all passengers with a valid boarding pass can purchase a wide variety of attractively priced merchandise in the Duty Free and Travel Value stores. From must-have accessories and elegant top-brand fashions, to a fascinating read during the flight. Trendsetters, fashionistas and world travelers stock up on the latest inspirations here, 365 days a year. Several Movie and Gaming Worlds are available for enjoyably passing the time. Passengers can also relax in rest areas and two yoga rooms. Strollers can be borrowed free of charge and winter coats and jackets stored for a small fee.
More useful information and a wide range of practical tips are available at frankfurt-airport.com and in the FRA App.