Frankfurt Card FAQs

Answers to the most important questions about the Frankfurt Card

Frankfurt Card
Frankfurt Card - © #visitfrankfurt, Foto: Holger Ullmann

Here, you'll find answers to the most frequently asked questions regarding the Frankfurt Card, the convenient super-saver ticket for urban explorers.

The Frankfurt Card is a convenient super-saver ticket that offers holders free and unlimited travel within Frankfurt's city districts while taking advantage of a variety of cultural offers at specially reduced prices.

No, Frankfurt Card is not valid for 24 hours or 48 hours.

The one-day Frankfurt Card is valid until the end of operating hours on the day of date inscription, while the two-day version is valid on the day of date inscription and until the end of operations on the following day. Operation hours ends at 5 a.m.
Example: The 1-day card is valid for the 01.01 and 02.01 until 5 am. The 2-day card is valid on 01.01. and 02.01. and 03.01. until 5 am.

The Frankfurt Card provides holders with free and unlimited use of the city's public transport system and is valid for travel on its commuter trains ("S-Bahn"), subways ("U-Bahn"), trams ("Straßenbahn"), buses, night buses and regional trains ("Regionalbahn").

The Frankfurt Card is valid for travel throughout all of Frankfurt's city districts (Zone 50). Trips to and from Frankfurt Int'l Airport (Zone 5090) are also included.

Yes, the Frankfurt Card is valid for trips to the airport from within Frankfurt's city districts, and vice-versa (Zone 5090).

No, the ticket is valid for 2nd-Class travel only. In order to travel 1st Class, a special surcharge must be paid when purchasing the ticket.

Yes, the print@home Frankfurt Cardneeds to be printed.

No, the tickets are personal and not transferable. The main passenger named on the ticket must use it or travel with the group.

Yes, the two-day ticket is only valid on two following days.

No, the Frankfurt Card is available as a one-day or two-day ticket only.

Yes, the Frankfurt Card may be bought for use at a later date. However, this date of use must be inscribed on the ticket at the time of purchase. Otherwise, the ticket is invalid. Purchasing a Frankfurt Card without date of using is not possible.  

Yes. Only one ticket is issued per group. This ticket has to be carried by a members of the group at all times for the group to avail themselves of the discounts on offer.

No, the Frankfurt Card may not be used in combination with connecting tickets for travel extending past the official fare zone of the RMV.

No, the discounts offered by the Frankfurt Card are valid for adult admission prices only. No further price reductions are available on already discounted tickets.  
However, some participating establishments do offer additional discounts on site. Simply inquire at the respective venues' ticket booths.

It depends. In a few cases, the family tickets offered by certain service providers are in fact better value for money. As regards travel on Frankfurt's public transport system, please note that children aged five and below travel for free within the RMV's area of operations.

No, the Frankfurt Card is valid for travel from the moment the date is inscribed on the ticket.

No. Unfortunately, it is not possible to obtain refunds for Frankfurt Cards once purchased.

Frankfurt Cards may be purchased online and at the following points of sale:

  • Tourist Information Office Main Train Station, Reception Hall
  • Tourist Information Office Römer, Römerberg 27
  • Tourist Information Office Höchst, Tabak & Presse Krämer, Antoniterstrasse 22
  • traffiq-Verkehrsinsel at Hauptwache
  • Frankfurt Int'l Airport
    • Travelex Terminal 1, Bereich B, Ebene 1 und 2 sowie Terminal 2 Halle D und E
    • Tourist Center - Luggage Gallery, Airport City Gateway Gardens, Amelia-Mary-Earhart-Straße 8, 60549 Frankfurt am Main
  • Ticket agencies of Frankfurt Ticket Rheinmain
    • Alte Oper, Opernplatz 1, 60313 Frankfurt am Main
    • HANAU LADEN, Am Freiheitsplatz 3, 63450 Hanau
    • Ticketshop in der Hugenottenhalle, Frankfurter Straße 152, 63263 Neu-Isenburg
    • Ticketshop Oberursel, Kumeliusstraße 8, 61440 Oberursel
  • Also available at selected hotels